“We can’t change a club’s location or someone’s financial situation. “Of those four reasons, we can only influence two,” he says. They are relocation (“I moved away”) at 36% utility (“I stopped using it”) at 23% overcrowding at 19% and changing financial circumstances at 17%. Research conducted by Gerry Salmon, the owner of GCB Consulting, in Wellington, New Zealand, which works with the Les Mills clubs, quantifies the four main reasons for membership termination. Depending on how one calculates, it’s either the third- or first-most important contributor to attrition. It’s hard to assess or to over-estimate the negative effects of overcrowding. Calculating the Capacity Equation at Your Gym But because the issue is serious, the price tag involved is relatively small, and the payoff can be significant, clubs are beginning to attend to it conscientiously, worldwide. The challenge of capacity management isn’t simple, and the solutions aren’t nearly as straightforward as simply buying another treadmill. “What we found at Les Mills was that by focusing strongly on improving capacity management we were able to serve more people more often throughout the day.” “We all want to grow the club industry, but we’re limited by our locations and our bricks and mortar, which dictate how many members we can attract, serve, and retain,” she says. The underlying cause, the condition creating all of these symptoms, is overcrowding.Īnd the wonder drug, in this case, is a strategy known as capacity management.Ĭarrie Kepple, the owner of Styles Studios Fitness, opening this year in Peoria, IL, learned about the consequences of overcrowding, and the need to constrain it, during the time she served as the club manager of Les Mills Newmarket, a 20,000-square-foot facility in New Zealand. The problem is not a poorly designed facility, too little equipment, or an incompetent staff. And, although there’s an endless expanse of treadmills, not one of them is free to use, either now or in the foreseeable future. There aren’t any spots left in the group X class, no benches or dumbbells to be had. Our civility rules apply at all times.For the club owner or operator, the symptoms are easy to overlook or ignore.īut for the club member, they’re impossible to ignore-insidious, annoying, and cumulative in their impact. Feel free to use the Politics Megathread pinned to the front page. It's very unlikely your political post is an unpopular opinion. Our users have voted for no political posts in this sub, and this rule will not be changed until the majority votes otherwise. These posts are usually, but not exclusively, those that target a particular sex, race, sexual orientation, etc, when the user in question is hostile, vulgar or aggressive towards said group. Some opinions are so inappropriate/offensive that they'll be removed as hate posts. No racism, sexism, homophobia, transphobia, or general bigotry. This applies for both your behaviour on the sub, and the opinions which you post. We ask that if a post fails to post do not just spam repost it message mod mail. If you have a meta opinion, put it in the megathread. No, this isn't censoring criticism, they're just overposted. POSTS DIRECTLY ABOUT THIS SUBREDDIT ARE NOT ALLOWED. You can find a list of the topics and their respective megathreads in a post on the top of the sub. Posts relating to highly popular topics aren't allowed outside of the relevant megathreads. Opinions that are constantly posted here are not allowed. Rule 3: Do not post opinions that are heavily posted/have been on the front page recently. Please try and elaborate on your opinion and justify your position.Īny opinion that is not well thought out, incoherent, internally contradictory or otherwise nonsensical is subject to removal. If your post is just one sentence it will be removed. We get it, you all think this sub is garbage and is just for popular opinions, and you want to be funny and post "going to be downvoted to oblivion here, but I think racism is bad." We enjoy the memes, but please keep them off the sub. Rule 2: Do not post low effort/satirical/troll posts. Be specific as to where you believe your opinion is unpopular. Please have a clear, self contained opinion as your post title, and use the text field to elaborate and expand on why you think/feel this way. A subjective statement about your position on some topic. Rule 1: Your post must be an unpopular opinion. If you see a post that breaks one or more of these rules, please report it so the moderators can take action.Porn, Fat/Skinny/Body Weight, Pedophilia or Related topics, Posts about Sexual Assault, Nazi and related content, Banned Topics.Downvote: Opinions that you Agree with.
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